Delegate Like a Leader.
Grow Like an Empire.
Dedicated human reception and admin support for HVAC, plumbing, garage door, pest control, cleaning businesses, and more — so you stop missing jobs and stop doing admin at night.
A real person answers your calls, books appointments, and handles the back office. You focus on the work. We handle everything else.
Your phones ring.
Your crew is on-site.
Nobody answers.
Every unanswered call is a job booked with your competitor. Every hour you spend on admin is an hour you're not running your business.
You didn't build a trades company to manage inboxes and chase follow-ups. Emperor Assistants exists to fix that — with real, trained humans who represent your business the way you would yourself.
Who Emperor Assistants
Is For
- 2–15 person home service businesses
- Owners missing calls while crews are on jobs
- Teams needing scheduling and follow-ups handled daily
- Businesses using — or open to — Jobber, Housecall Pro, ServiceTitan, or simple calendars
- You only receive a few inbound calls per week
- You're looking for the lowest-cost call center option
- You're not ready to share workflow access or delegate recurring tasks
- You need fully custom enterprise infrastructure on day one
Up and Running in Days, Not Months.
We Learn Your Business
We onboard your scripts, call flows, scheduling preferences, and tools — so your assistant sounds like they've worked with you for years.
We Answer, Book & Follow Up
Your assistant handles inbound calls, books jobs into your system, confirms appointments, and chases follow-ups — every day, without you asking.
You Get Clean Handoffs Daily
An end-of-day summary lands in your inbox. You know exactly what was handled, what's booked, and what needs your attention — nothing more.
Human-First Support.
Smart Systems Behind the Scenes.
Receptionist & Call Answering
A live, professional voice representing your business every time someone calls — so every caller reaches a real person, not a voicemail.
Need 24/7 coverage? Add it to any Essential or Growth plan for $100/month — included with Executive.
Scheduling & Appointments
Your assistant books, confirms, and follows up on appointments directly into your existing software — Jobber, Housecall Pro, ServiceTitan, or whatever you use.
Admin & Back Office
Inbox management, CRM updates, document handling, customer follow-ups, and task coordination — handled daily without you touching it.
Light Automation
Intake forms, scheduling flows, call summaries, and task routing — clean systems that run quietly in the background and save hours every week.
Operations Coordination
Vendor communication, team scheduling, and workflow upkeep — so the day-to-day runs smoothly whether or not you're on site.
Daily Summaries & Visibility
End-of-day call logs and clean handoffs so you always know what was handled, what's booked, and what's next — without having to ask.
We Know Your Industry.
HVAC
Seasonal surges, after-hours emergency calls, dispatch coordination
Plumbing
High-urgency inbound, same-day scheduling, emergency response
Garage Door
Speed-to-lead, same-day bookings, quick dispatch support
Pest Control
Recurring accounts, route scheduling, customer retention follow-up
Cleaning
High-volume scheduling, client communication, recurring management
And More
Automotive, landscaping, electrical, roofing, and other field service businesses
Straightforward Pricing.
No Surprises.
Less than the cost of a full-time admin — with flexible coverage and no hiring overhead.
Core Coverage
For owner-operators who need reliable call answering and daily admin support without the overhead of a full hire.
- Live receptionist during business hours
- After-hours call capture & message summaries
- Appointment scheduling & calendar management
- Ongoing admin & inbox support
- End-of-day owner summary
- Clear handoffs — nothing slips
- 24/7 live answering available (+$100/mo)
Full Operations
For growing businesses managing more calls, more work, and more moving parts — with deeper operational involvement.
- Everything in Essential
- Priority call handling & routing rules
- CRM updates & job follow-ups
- Customer confirmations, reminders & review requests
- Light automation to reduce repetitive work
- Proactive coordination across tools & systems
- 24/7 live answering available (+$100/mo)
True Partnership
For established owners who want maximum coverage, minimal oversight, and a business that runs without them in it daily.
- Everything in Growth
- Dedicated assistant (not shared)
- Advanced call routing & escalation handling
- Deeper operational involvement & system upkeep
- Vendor & team communication
- Monthly operations review with owner
- 24/7 live answering included
Need Enterprise-level support?
Multi-VA coverage, higher-volume coordination, advanced systems & automation, and custom reporting — built around your tools and workflows. Custom pricing, custom setup.
Your Business.
Running Smoothly.
Without You Doing It All.
Stop losing jobs to missed calls. Stop doing admin at midnight. Get a dedicated assistant who represents your business the way you would yourself.
Want to join the team? We're hiring virtual assistants →