Emperor Assistants Privacy Policy
This page outlines the Emperor Assistants privacy policy, including how we collect, use, store, and protect your information. These practices ensure transparency and safeguard your data while using our services.
Learn more about standard privacy practices here.
To view our terms of service click here.
Who We Are
Emperor Assistants (“we”, “us”, or “our”) provides virtual assistant services across Canada and the United States. Our website address is https://emperorassistants.com. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. If you have any questions about this policy, please contact us at robert@emperorassistants.com.
What Information We Collect
We collect information that you voluntarily provide through forms on our website, including your name, email address, phone number, company name, and details about the services you require. When you complete our intake form, we may also collect additional business information needed to begin our engagement. We automatically collect certain technical data such as your IP address, browser type, pages visited, and other usage data through analytics tools and cookies.
How We Use Your Information
We use the information we collect to respond to inquiries, provide and manage our services, process client onboarding and projects, communicate with you about your project and our offerings, and improve our website and services. We may use aggregated and anonymized data for analytics and reporting purposes. We will not use your personal information for purposes unrelated to our services without your consent. We process your personal information based on your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests, depending on the context of the interaction.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our website is used. Third‑party analytics providers such as Google Analytics may set cookies on our site. You can manage or disable cookies through your browser settings, but some features of the site may not function properly if you do.
Data Sharing and Third‑Party Services
We may share your information with trusted service providers who assist us in operating our business. These include Zapier for automation workflows, Gmail and Google Drive for email and file storage, Trello for project management and client relationship management, and Discord for communication. These providers process information on our behalf and are contractually obligated to safeguard your data. We do not sell or rent your personal information to third parties.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, correct, or delete your personal data. You may also object to or restrict our processing of your information and withdraw any consent you have given. To exercise these rights, please contact us at robert@emperorassistants.com. Depending on where you reside, you may also have the right to file a complaint with your local privacy regulator.
International Transfers
Your personal data may be transferred to and processed in Canada and the United States. We take appropriate measures to protect your information in accordance with applicable privacy laws, including Ontario’s Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant U.S. privacy regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website with the new effective date. We encourage you to review this policy periodically.
Contact Us
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Robert Holladay
Founder, Emperor Assistants
robert@emperorassistants.com
Effective Date: August 2, 2025