"Every unanswered call is a job booked with your competitor."
Stop losing jobs to missed calls.
We turn them into booked jobs.
Live call answering, scheduling, and follow-ups — without hiring staff.
Most home service businesses miss 20–40% of inbound calls — and never realize how much revenue that costs them.
Works with Jobber, Housecall Pro, and ServiceTitan — live in 3–5 business days
at a $400–$800 average job value
Most businesses don't track it — they just stay busy while revenue quietly leaks to competitors.
Based on patterns we've seen across home service businesses.
Your phones ring.
Your crew is on-site.
Nobody answers.
Every unanswered call is a job booked with your competitor. Every hour you spend on admin is an hour you're not running your business.
You didn't build a trades company to manage inboxes and chase follow-ups. Emperor Assistants fixes that — with real, trained humans who represent your business the way you would yourself.
Who Emperor Assistants
Is For
- 2–15 person home service businesses
- Owners missing calls while crews are on jobs
- Teams needing scheduling and follow-ups handled daily
- Businesses using — or open to — Jobber, Housecall Pro, ServiceTitan, or simple calendars
- You only receive a few inbound calls per week
- You're looking for the lowest-cost call center option
- You're not ready to share workflow access or delegate recurring tasks
- You need fully custom enterprise infrastructure on day one
Up and Running in Days, Not Months.
Calls are answered live, booked directly into your system, and followed up on the same day. Nothing sits. Nothing gets forgotten.
We Learn Your Business
We onboard your scripts, call flows, scheduling preferences, and tools — so your assistant sounds like they've worked with you for years.
We Answer, Book & Follow Up
Your assistant handles inbound calls, books jobs into your system, confirms appointments, and chases follow-ups — every day, without you asking.
You Get Clean Handoffs Daily
An end-of-day summary lands in your inbox. You know exactly what was handled, what's booked, and what needs your attention.
Human-First Support.
Smart Systems Behind the Scenes.
Receptionist & Call Answering
A live, professional voice representing your business every time someone calls — so every caller reaches a real person, not a voicemail.
Need 24/7 coverage? Add it to any Essential or Growth plan for $250/month — included with Executive.
Scheduling & Appointments
Your assistant books, confirms, and follows up on appointments directly into your existing software — Jobber, Housecall Pro, ServiceTitan, or whatever you use.
Admin & Back Office
Inbox management, CRM updates, document handling, customer follow-ups, and task coordination — handled daily without you touching it.
Light Automation
Intake forms, scheduling flows, call summaries, and task routing — clean systems that run quietly in the background and save hours every week.
Operations Coordination
Vendor communication, team scheduling, and workflow upkeep — so the day-to-day runs smoothly whether or not you're on site.
Daily Summaries & Visibility
End-of-day call logs and clean handoffs so you always know what was handled, what's booked, and what's next — without having to ask.
We Know Your Industry.
HVAC
Seasonal surges, after-hours emergency calls, dispatch coordination
Plumbing
High-urgency inbound, same-day scheduling, emergency response
Garage Door
Speed-to-lead, same-day bookings, quick dispatch support
Pest Control
Recurring accounts, route scheduling, customer retention follow-up
Cleaning
High-volume scheduling, client communication, recurring management
And More
Automotive, landscaping, electrical, roofing, and other field service businesses
Built Because The Existing Solutions Keep Failing Trades Owners
Home service businesses miss calls constantly — not because they don't care, but because their owners and crews are on jobs. That's the business working exactly as it should. The phone problem is structural, not motivational.
Voicemail doesn't work. Generic answering services read from scripts and can't book into Jobber. Hiring a full-time receptionist costs $40,000+ annually before you account for turnover, training, and no-show risk.
Emperor Assistants was built to fill that gap — with trained assistants, real scheduling software knowledge, and trades-specific workflows. Not a workaround. A real operational fix.
The real cost of voicemail
Most callers don't leave messages. They move to the next result on Google. Voicemail doesn't capture revenue — it signals unavailability.
Generic answering services fail in the field
They take a message. They can't access your schedule. They can't book into Jobber. The follow-up burden falls back on you.
Hiring in-house is expensive and fragile
A receptionist costs $35,000–$50,000+ annually. Average tenure is under a year. When they leave, you're back to zero.
This is an operations problem, not a staffing problem
The fix is a trained assistant with documented workflows, system access, and a clear scope — not another hire you have to manage from scratch.
Straightforward Pricing.
No Surprises.
Core Coverage
For owner-operators who need reliable call answering and daily admin support without the overhead of a full hire.
- Live receptionist during business hours
- After-hours call capture & message summaries
- Appointment scheduling & calendar management
- Ongoing admin & inbox support
- End-of-day owner summary
- Clear handoffs — nothing slips
- 24/7 live answering available (+$250/mo)
Full Operations
For growing businesses managing more calls, more work, and more moving parts — with deeper operational involvement.
- Everything in Essential
- Priority call handling & routing rules
- CRM updates & job follow-ups
- Customer confirmations, reminders & review requests
- Light automation to reduce repetitive work
- Proactive coordination across tools & systems
- 24/7 live answering available (+$250/mo)
True Partnership
For established owners who want maximum coverage, minimal oversight, and a business that runs without them in it daily.
- Everything in Growth
- Dedicated assistant (not shared)
- Advanced call routing & escalation handling
- Deeper operational involvement & system upkeep
- Vendor & team communication
- Monthly operations review with owner
- 24/7 live answering included
Month-to-month. No long-term contracts. Cancel with 30 days' notice.
Need Enterprise-level support?
Multi-VA coverage, higher-volume coordination, advanced systems & automation, and custom reporting — built around your tools and workflows. Custom pricing, custom setup.
Simple to
Get Going
Month-to-month billing
No annual lock-in. Pay for what you use, cancel with 30 days' notice.
No long-term contracts
If it's not working, you're not trapped. That's how it should be.
Clear scope, daily visibility
You know exactly what your assistant handles. End-of-day summaries, every day.
Live in days, not months
Structured onboarding. Your assistant is handling calls within 3–5 business days.
Your Business.
Running Smoothly.
Without You Doing It All.
Stop losing jobs to missed calls. Stop doing admin at midnight. Get a dedicated assistant who represents your business the way you would yourself.
Want to join the team? We're hiring virtual assistants →No pressure. We'll walk through your current setup and show you where calls are slipping through.